FAQ

Didn't find an answer to your question? Write us an email to [email protected]

Allgemein

At what age can I visit Bootshaus?

Admission to Bootshaus is basically from 18 years. We do not accept any transfer of responsibility for supervision. For identification and as proof of age we only accept an official ID: identity card, passport, driver's license. We cannot accept these documents as proof: Student ID, health insurance card, bank card/credit card, photos or scans of any identification documents.

Locker number and/or PIN not received, forgotten or lost

If they were ordered via Lockeronline, you will have received an email from [email protected]. Please also check your spam folder. If you have lost your PIN on site, please inform the staff at the lockers.

Can I open the locker more than once?

All lockers can be accessed an unlimited number of times during the entire period using the pin code provided.

How do I use my ticket insurance?

Form for using the insurance: https://ticketplan.com/app/eea/ All important information about Ticketplan insurance can also be found in the email you received when you purchased your tickets. There you will find the insurance conditions and all important information on insurance cover and the right of withdrawal. If you have any further questions, please contact us at [email protected].

I can no longer find my ticket

If you have already purchased a ticket but did not receive it, please check your spam mailbox.

If you have deleted the email just log in to the my.ticket.io portal.

Alternatively you can send an email to [email protected], within five minutes we will automatically send you a link to your my.ticket.io portal where you can view your orders and download the tickets again. If this does not lead to a solution please contact: [email protected].

Can i take disinfectant/nasal spray/other liquids into the club?

No, all (!) liquids, no matter if disinfectant, nasal spray or others, are not allowed to be taken into the club for security reasons. The liquids should ideally be left at home or in the car, but in case of emergency they can also be left with the securities until the end of the visit.

How can i change the name on my ticket?

The personalisation can be done in the ticket buyer portal of ticket i/O at https://my.ticket. io/. If you have already registered, log in and go to the appropriate order. Please note that buying a ticket is not a registration.

There you can click on “Personalize tickets” and enter the names of the participants.

Can I cancel my purchased Tickets?

Every purchase is final. There is no right of withdrawal for our tickets. They are fundamentally excluded from return or exchange.

Can I resell my ticket?

Resale in the private sector is generally forbidden, but will be tolerated if no higher price than the price indicated on the ticket is charged. The organizer assumes no liability for the private resale of tickets. We recommend using our official ticket resale partner Ticketswap. There, tickets can be resold & purchased easily and securely.

When is the timetable published?

We usually publish the timetable one day before the event. Of course, there can always be deviations!

I lost something at the club - what now?

Lost and found items are usually taken to our Bootshaus office and kept there for up to a year, depending on the lost item. You can email [email protected] to ask about your lost item.

ID cards are automatically sent by mail.

Is there a dresscode?

Basically there is no dress code at Bootshaus. Everything's possible, nothing's a must. We want to celebrate together with you, regardless of clothing styles! In case of aggressive, or too alcoholic appearance, the entrance will be denied! For certain events there may be a dress code, but this will be communicated separately.

How do I pay for my Drinks at the club?

You can pay for your drinks in cash and with the usual cards.

Is there a birthday special?

Yes, we have a special offer for birthday celebrants: bring 4 friends and get free admission!

How does it work exactly?
Birthday period: Your birthday should be on the day of the event or a maximum of ± 1 day before/after.
Bring friends: Buy 4 tickets in one order for your friends.
Receive a free ticket: After purchasing tickets, send us the following information via the contact form: Name of the birthday person, Order number of the 4 tickets, Date of the event

We will check your request and send you a free ticket by e-mail.

Are there any conditions I need to consider?
The promotion is a special offer, which we will do our best to offer, but cannot guarantee.
Please send us your request in good time before the event (min. 1 week).
All 4 tickets must be purchased in one order.

How do I make the request?
Simply use our contact form on the website. Provide all the necessary information so that we can process your request quickly.
Celebrate your birthday with us at the Bootshaus - we look forward to seeing you and your crew!

Drug and Alcohol use | NEW: Cannabis

Alcohol or illegal drugs can end your evening faster than you would like. Therefore, always pay attention to yourself and your friends when entering the club. We have a zero tolerance policy towards all drugs in our club! If we catch someone with illegal drugs at the entrance control or in the club, the police will be informed immediately and a lifelong house ban for the Bootshaus will be pronounced.

New regulation regarding Cannabis:
With the partial legalization of cannabis in Germany, we are introducing a regulation that allows the carrying and consumption of cannabis, provided that it is a personal use quantity for the duration of the event (guideline: max. approx. 2 grams) and consumption takes place exclusively in the outdoor area of the club.
Please note: In view of the new circumstances, we are continuously monitoring and evaluating the situation, which may lead to possible adjustments to the regulations. The regulation applies exclusively to our 18+ events. At 16+ events (e.g. Abifun), the carrying and consumption of cannabis is prohibited.

What types of tickets are there?

Tickets are accepted as hard tickets, in printed or digital form and scanned at the entrance. E-tickets can be purchased via the Bootshaus app or via the corresponding ticketing service (ticket i.o., Ticketscript or similar) and displayed on the cell phone as a QR code.

There is no event listed on the Bootshaus website, are you still open?

If you don't find an event on our homepage, there is usually a third-party event taking place at the boathouse that is not part of our classic program.

Are there lockers or a checkroom?

Yes, we offer both lockers and a cloakroom.

Mehr als eine klassische Eventlocation

WHY BOOTSHAUS?

Germany’s most renowned club & internationally recognized event venue
Multi-award-winning venue with global recognition
Regularly featured in the global DJ Mag Top Club rankings (#1 in Germany 2026)
Multiple indoor floors & outdoor areas
High-end sound, lighting & LED technology
Flexible space concepts for corporate events
Full-service event production available
Centrally located in Cologne-Deutz
Direct proximity to Koelnmesse, LANXESS arena & Cologne Messe/Deutz station
Excellent public transport connections & quick access from Cologne city center
Hotels & accommodation options within walking distance
Parking facilities available directly at the venue and nearby

Ideal for companies, agencies & international brands

TRUSTED BY BRANDS, AGENCIES & INTERNATIONAL EVENTS

International artists, global brands and renowned event organizers have trusted Bootshaus for years as an exceptional venue for business events and creative brand activations. Companies and brands such as Telekom, OMR, PENNY, REWE, Red Bull, IQOS and many more have already hosted events, brand activations and corporate experiences at Bootshaus. The combination of international reputation, professional infrastructure and a unique atmosphere makes Bootshaus the ideal location for companies, agencies and modern event formats.

WHAT BOOTSHAUS STANDS FOR

Germany’s most renowned club & internationally recognized event venue
Multi-award-winning venue with global recognition
Regularly featured in the global DJ Mag Top Club rankings (#1 in Germany 2026)
Multiple indoor floors & outdoor areas
High-end sound, lighting & LED technology
Flexible space concepts for corporate events
Full-service event production available
Centrally located in Cologne-Deutz
Direct proximity to Koelnmesse, LANXESS arena & Cologne Messe/Deutz station
Excellent public transport connections & quick access from Cologne city center
Hotels & accommodation options within walking distance
Parking facilities available directly at the venue and nearby
Ideal for companies, agencies & international brands

FLEXIBLE EVENT SPACES FOR INDIVIDUAL CONCEPTS

With more than 880 sqm of event space and multiple individually usable floors, Bootshaus offers flexible possibilities for smaller business events as well as large-scale corporate experiences.

SPACES & CAPACITIES

Over 880 sqm of event space
Multiple flexible and combinable areas
Indoor & outdoor spaces
Flexible setups for presentations, dinners, networking & parties
Corporate branding & customized event staging possible
Different room concepts for a wide variety of event formats

The various areas allow for highly individual event concepts — from exclusive team events and offsite gatherings to large corporate parties and product launches.

IDEAL FOR CORPORATE EVENTS, COMPANY PARTIES & INCENTIVES

Bootshaus Cologne specializes in exceptional B2B events and creative event formats for companies, agencies and brands.

PERFECT FOR

Corporate events in Cologne
Company parties & business celebrations
Christmas parties & summer events
Product launches & brand activations
Networking events & conferences
Incentive events & team events
Offsite events & company gatherings
Conferences with afterparties
Fashion, tech & automotive events

Thanks to its unique combination of club culture, event production and emotional live experiences, Bootshaus is the perfect choice for companies looking to create events with a memorable impact.

HIGH-END EVENT TECHNOLOGY ON AN INTERNATIONAL LEVEL

Bootshaus is globally recognized for first-class sound, lighting and stage technology. Companies benefit from a professional infrastructure usually reserved for international festival and club productions.

TECHNOLOGY & EQUIPMENT

High-end sound & lighting systems
Professional stage & DJ setups
LED, visual & show concepts
Flexible production & space solutions
Streaming & hybrid event capabilities
Experienced event & production team

The technical infrastructure enables impressive brand experiences, immersive presentations and extraordinary live productions.

CENTRAL LOCATION IN COLOGNE-DEUTZ

Bootshaus is located in Cologne-Deutz — one of the city’s most important business and event districts.

Thanks to its direct proximity to Koelnmesse, LANXESS arena and Cologne Messe/Deutz station, the venue is easily accessible for both national and international guests.

LOCATION ADVANTAGES

Only minutes away from Cologne city center
Direct proximity to Koelnmesse
Easily accessible via Cologne Messe/Deutz station
Excellent connections to highways & Cologne/Bonn Airport
Hotels & accommodation nearby
Excellent public transport connections
Parking available directly at the venue and surrounding area

The central location makes Bootshaus especially attractive for corporate events with guests from across Germany and Europe.

UNIQUE ATMOSPHERE WITH INTERNATIONAL REPUTATION

International top acts, worldwide recognition and the venue’s unique energy make Bootshaus one of the most extraordinary locations for business events in Cologne and NRW.

Bootshaus is not a traditional hotel or conference venue — it is an internationally recognized cultural and event venue with unmistakable character.

HIGHLIGHTS

International club & event reputation
Germany’s most renowned club
Regularly ranked among the world’s best clubs
Exceptional atmosphere with immersive character
Ideal for emotional brand activations
Events with character, energy & strong recognition value

This is where extraordinary experiences are created — events that make brands emotionally tangible and unforgettable.

FULL SERVICE FOR BUSINESS EVENTS & PRODUCTIONS

From the initial idea to the final execution, Bootshaus offers comprehensive full-service solutions for corporate events of all sizes.

Thanks to a strong network of professional partners, companies receive all services from a single source — efficient, creative and delivered on the highest level.

FULL-SERVICE SOLUTIONS

Catering & bar concepts
Event technology & equipment
Decoration & set design
Artists & entertainment
Staff & security
Photo, video & content production
Corporate branding & customized concepts

Bootshaus supports companies and agencies in the professional realization of exceptional business events in Cologne.

FOR INQUIRIES & EVENT PLANNING

Are you planning a company party, corporate event or exceptional brand activation in Cologne?

Feel free to use the contact form or send an email to [email protected]

Submit your inquiry without obligation and let’s create extraordinary events with a truly unforgettable experience together.

Sonstiges

Photos/Videos were taken of me, when will they be published?

In most cases, the photos are uploaded to the website, the app and Facebook in the days following the event. The photos can also be photos of different portals (Virtual Nights, Tonight or similar). Therefore, it is best to speak directly to the photographer on the evening! Videos need a little more time. You can expect about 2-4 weeks!

I would like to work for Bootshaus, where do I apply?

Feel free to send a speculative application to [email protected].
We are often looking for walkers, bar staff etc.